Spanish lastapas Catering is a full service company providing food offered from boxed lunches for picnics or meetings work, to large banquets for weddings, dinners or office parties. In the first category, the company delivers a box containing a sandwich, salad, dessert and fruit. The menu of this service is limited to six varieties of sandwiches, three salads or fries, and a chocolate bar or fruit. Each lunch includes grapes and a slice of orange. The overall level of demand for this service is fairly constant throughout the year, although there are variations in the mix of menu items that people buy. The planning horizon for this business segment is short: in general, customers place their orders with no more than 1 day in advance. Spanish catering lastapas requires customers to place orders for food to deliver before 10 PM, for only then can they ensure their delivery the same day. The business category corresponding to deliver and serve food focuses on service food for large parties, banquets and weddings. The wide variety of foods from the menu includes a full selection of appetizers, tickets, drinks and other prepared per order Special. Demand for these services is much more seasonal, with peaks in late spring (early summer and late autumn for weddings) and early winter the holiday season. However, this segment has a longer planning horizon. Customers set the dates of service and choose menu items several weeks or months in advance. Orders to deliver at home are boxed and orders to deliver and serve in local are collected and placed in trays. Scheduling requests is a two stage process. Every Monday, officials prepared the program of orders to be processed every day to deliver and serve in the same place. Commonly, Spanis catering lastapas has to serve multiple such requests each weekday. This level of demand allows a certain degree of efficiency in the preparation of multiple orders. The orders for delivery are only scheduled every day, because the times of cast are short. Sometimes in the company run out the ingredients for menu items "Just to deliver" because storage space is limited. The cook position is specialized and requires a high degree of training and skill. The business environment for the sector of food service is competitive. The priorities competitive are food quality, delivery reliability, flexibility and cost (in that order). "The main thing is the quality of food and its preparation." "Competitors offer low quality foods do not stay long in the business. "Quality is measured by the freshness and flavor: The reliable delivery punctuality encompasses both time required to meet customer orders (in effect, the time of delivery of the order). The flexibility concerns both the range of applications that a company foodservice can meet, and in the variety of the menu. Recently, Spanish Catering lastapas has begun to feel the competitive pressure of a clientele increasingly demanding and several new companies that serve specialized food. Customers demand more menu flexibility and shorter response times: small businesses dedicated to serving specialty foods have entered the market and have specific segments